Receptionist
Responsibilities:
- answer telephone, screen and direct calls
- take and relay messages
- provide information to callers
- greet persons entering office building
- Providing safety induction to person entering office building
- Implementing basic Health, Safety & Environment (HSE) Management
- direct persons to correct destination
- deal with queries from the public and customers
- ensures knowledge of staff movements in and out of organization
- general administrative and clerical support
- prepare letters and documents
- receive and sort mail and deliveries
- schedule appointments
- maintain appointment diary either manually or electronically
- organize meetings
- tidy and maintain the reception area
- Managing couriers
- Managing office boy/girl
- Managing and maintaining office inventory
- Managing office building maintenance
Requirements:
Education and Experience
- Senior high school diploma generally required
- Knowledge of administrative and clerical procedures
- Knowledge of computers and relevant software applications
- Knowledge of customer service principles and practices
- Keyboard skills
- Have a minimum 1 year experiences as a receptionist
- Verbal and written communication skills
- Professional personal presentation
- Customer service orientation
- Information management
- Organizing and planning
- Attention to detail
- Initiative
- Reliability
- Stress tolerance